I paid thousands of dollars for this order and received nothing. The supplier promised delivery by early to mid-March, but there’s been no tracking information at all, and the order status on Alibaba says "Completed" when I haven’t received anything. Now I’m wasting my time contacting Alibaba customer service to figure out what can be done. I paid my money, but got nothing in return. Extremely disappointed.
Resposta do fornecedor:
Dear, I sincerely apologize for the delay. Port congestion and shipping delays caused by strikes and force majeure factors may have impacted transit. I’ve sent you the tracking information. The shipping company confirmed the goods are scheduled for delivery and will update you via email or phone. Thank you for your patience and understanding.😊🌹
27 Mar 2025